Hero

We use Hero at Long Bay Primary School:

• as our student management system (SMS)

• to share children’s progress and next steps with whānau (for reporting)

• as our primary means of communication with our school community

You can log in to your Hero account (even if you have students at multiple schools) and see all your children’s progress data and reports; read school notices and record absences. This is also the place to go if you need to print off previous school reports.

We strongly recommend that all Long Bay School whānau set up a login because, while updates are emailed out to you from Hero, there is much more to see when you log on.

How to sign in to your Hero Account

1. Search for ‘Hero’ in your app store and download, or visit https://go.linc-ed.com

2. Select “New User”
 Your account will have been set up by us using the email address that you provided when you enrolled your child(ren), use this address to request a password. Please note: each contact must have their own email address.

3. Enter your email address
 Select the “Request Password Link”

4. Check your email!
 If one doesn’t arrive, check that school has your correct details on file. You need to be using the same email address that we currently have on our school records.

5. Follow the secure link and enter your password.

How to report an absence in Hero

If your child is going to be away for the day due to sickness, an appointment, or any other reason, please notify the school as soon as possible by using the Hero app.

There is a ‘Report an Absence’ icon right on the homepage of the app
 1. Click on the ‘Report an Absence’ icon
 2. Select the reason for absence (with any extra information if you need to)
 3. Click ‘Send Message’ and you’re done!

How to contact your teacher in Hero

If you would like to contact your child’s teacher you can use the Hero app to do this using the instructions below:.

There is a ‘Contact the Teacher’ icon right on the homepage of the app
 1. Click on the ‘Contact the Teacher’ icon
 2. Add in any message you would like to send
 3. Click ‘Send Message’ and you’re done!

How to contact the office in Hero

If you would like to contact the school office to ask a question, provide some information or any other reason, please notify the school as soon as possible by using the Hero app.

There is a ‘Contact the Office’ icon right on the homepage of the app
 1. Click on the ‘Contact the Office’ icon
 2. Add in any message you would like to send
 3. Click ‘Send Message’ and you’re done!